IMPORTANT NOTICE

Please read our terms of use carefully. Your use of this web site and any of the services offered on this web site will be subject to the then current version of our terms available on this web site at the time of your use. If you do not accept our terms of use, you may not access our web site or use any of the services available via our web site.

1. Our terms contain specific provisions to limit our liability. These terms have been set out in capital letters. You should pay particular attention to these terms since they limit your ability to recover losses that you may incur in connection with your use of our web site.

2. If you are not yet 18, you must obtain your parents’ or legal guardians’ advance authorisation, permission and consent to be bound by our terms of use prior to you accessing our web site, using any of the services on our web site or participating in any of the activities offered. If you are under 18 and fail to obtain such consent you may not access our web site, use the services or participate in the activities available via our web site.

3. We may change our terms of use from time to time. Such changes will take effect as and when published. Therefore, you should keep up-to-date with their content and read these terms of use at all times prior to using this web site since the then current version of the terms will apply to your use.

Should you have any questions regarding this site’s terms of use, please send an e-mail to us at info@etherealboundjournal.com.

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Part A: General Information and Terms

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1. GENERAL INFORMATION

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For your convenience, we have listed below some general information about ourselves:

1. “We” are Ethereal Bound Journal, and “us” and “our” have a corresponding meaning herein.

2. Ethereal Bound Journal is a close corporation in accordance with the laws of the Republic of South Africa with registration number 2011/058524/23.

3. The Director of Ethereal Bound Journal is Ms Matanna Katz

4. Our postal address is Flat No. 2, 7 Irwinton Road, Sea Point, 8005, Cape Town, South Africa

5. Our address of establishment is at Flat No.2, 7 Irwinton Road, Sea Point, 8005, Cape Town, South Africa, and we will accept service of all legal documents there

6. Our telephone is Tel: +27 (0)82 928 9953

7. Our e-mail address is  matannakatz@gmail.com

8. Our webmaster can be contacted at matannakatz@gmail.com

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2. DEFINITIONS

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In these terms of use:

1. We, us and our means Ethereal Bound Journal (and, unless the context indicates otherwise, its owners, employees, suppliers, internet service providers, agents and affiliates);

2. You mean a user of this website; and

3. Hyperlinks, which are not operational, will not in any way detract from the validity and interpretation of the terms;

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3. GENERAL CONDITIONS OF USE FOR THIS WEB SITE

1. You are solely responsible for any and all telephone usage and rental fees and/or internet access service fees that may apply to your use of this web site and the services offered on it.

2. You may not access this site for any purpose other than for utilizing the services offered on it in the normal manner. You may not access our site for the purposes of redistributing or otherwise using any of our content for your own business purposes unless you are expressly licensed thereto by us in writing. You may not use your access to this site in a manner that would bring us, our business and/or any of our affiliates into disrepute. Furthermore, you may not access this site for unlawful purposes or use it in a manner which infringes our rights or the rights of any other person or restricts or inhibits the use of or enjoyment of this site by any other person. In this regard, you must comply with the laws, regulations and codes of conduct applicable to your use of this site, including our Contributor Guidelines available via www.destinyman.com. You may not to post or transfer any material to our web site that is unlawful or violates any third party’s rights or which is obscene, misleading, inaccurate, defamatory, illegal, in breach of any copyright or other intellectual property right, or damaging to data, software or the performance of our or any other parties’ computer system. We may remove any content you have submitted to this site and/or suspend your access to any part of this site at any time without notice.

3. We do not usually monitor, edit, control or filter the content submitted to this site by our users. Such content, including as may emanate from our mentorship programs or as may be found in blogs, forums, chat groups, comment sections and bulletin boards, do not represent our views and we have not authorized or endorsed such content. Such content should also not be viewed as professional advice of any kind, be it medical, legal, financial or otherwise. Please notify our team if you have a complaint about the activities of or content submitted by a user of this site.

4. We do not distribute or endorse any products, services or events posted, promoted and/or listed on our site other than the products and services we supply ourselves and our display of such products, services or events should not be construed as any form of endorsement thereof. All arrangements regarding such products, services and events are to be made directly with the supplier thereof.

5. Notwithstanding that this site may contain links to third party web sites and that some third party web sites may contain links to this site we do not control, endorse or approve the activities or content of any such third party web sites. Please contact the relevant web site proprietor if you have a complaint about the activities or contents of a third party web site.

6. Proprietary rights (including without limitation, the trade marks, copyright and patent rights) in the components of this site belong to us and our licensors, including in the compilations, collective works and derivative works created incorporating the content of our users. The individual content you may submit will remain your property, but you grant us an irrevocable, perpetual, worldwide, transferable, sub-licensable and royalty-free license to use such content free from any restriction and on the basis as if we were the owners thereof, including by modifying, reproducing, compiling, publishing, publicly performing, distributing, broadcasting and promoting it.

7. The downloading and use of data contained on this web site is done at your sole discretion. You should independently verify the completeness and reliability of information provided on or via this site. Also be aware that viruses or code which may have a harmful effect on your computer system could be transmitted to you. You are responsible for implementing suitable protection mechanisms to prevent such harm from occurring.

8. ACCESS TO OUR WEB SITE SERVICES IS PROVIDED TO YOU FREE OF CHARGE. RELIANCE ON AND USE OF OUR WEB SITE, CONTENT AND SERVICES ARE THEREFORE AT YOUR OWN RISK. IN NO EVENT WILL WE BE LIABLE TO YOU FOR ANY LOSS OR DAMAGE OF ANY KIND IN CONTRACT, DELICT (INCLUDING NEGLIGENCE), STATUTE OR OTHERWISE ARISING IN CONNECTION WITH YOUR RELIANCE ON OR USE OF THIS SITE OR THE CONTENT OR SERVICES PROVIDED, SAVE TO THE EXTENT THAT SUCH LIABILITY CANNOT BE EXCLUDED BY APPLICABLE LAW OR THE CONTRARY IS EXPRESSLY STATED.

9. We also reserve the right, without notice and in our sole and absolute discretion, to make changes to any parts of the site inclusive of changes to these terms of use including those relating to our ordering service. It is your responsibility to review our terms of use on each occasion prior to making use of this site and our ordering service. If you continue to use this site after our amended terms of use has been posted on the web site, it will constitute a deemed acceptance of such amended terms of use. We specifically reserve the right at any time to change or discontinue without notice, any aspect and/or feature of this web site.

10. We are committed to protecting your privacy. We will collate the information which you give to us to provide you with services and personalize your use and visits of this site. We may also use such information to inform you, the user, about changes in the services we offer and/or about features we think you would find of interest. We may also permit the affiliated entities in our company group to inform you about products or services they offer that might interest you. By giving us this information, you consent to our use of it for these purposes.

11. We have to protect our business and secure our systems. Consequently, you should note that we may monitor and keep records of any communication that you may send to or receive via our web site and we may use, publish and disclose such communications for any lawful purpose. This may include our filtering of incoming and outgoing electronic data messages to identify, limit and/or prevent the transmission of unlawful or otherwise undesirable material or content.

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Part B: Event and Workshop Terms

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1. GENERAL

1. Our workshops and events may be subject to additional terms and rules, which will apply in addition to these Terms of Use. In the event of conflict the event or workshop specific terms will prevail. It is your responsibility to review the event or workshop terms before making a booking.

2. Attendance at our workshops and events is subject to availability, and is on a first-come; first-served basis, provided that our subscribers may in some cases receive priority booking. ​

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​2. BOOKING PROCESS

1. To book a place for an event with us, you must be over the age of 18 and able to conclude binding contracts or, if you under the age of 18, you must have obtained the consent of your parents or legal guardian to submit a booking to us. If you do not comply with the aforesaid you may not submit a booking request for our event. We may require you to provide us with suitable documents proving your age and/or the consent of your parents or legal guardian prior to accepting any booking from you.

2. No terms or conditions incorporated by you in your booking request that conflict with these terms will form part of any agreement concluded between us. Please make sure that your details are correct before submitting an attendance request to us since it is unlikely that any mistake you make can be rectified later. We may limit your booking to a specified number of persons to discourage unfair booking practices. Bookings are not transferable.

3. Proof of payment is required to secure your place. We reserve the right not to accept or process your booking request and we will notify you if this is the case. In particular, we may reject your request to attend events for which you do not meet the specified qualification criteria, including if you do not comply with the minimum age stipulated by law or if the number of persons in your booking exceeds any applicable limit specified for the relevant event. We will send you a confirmation email to confirm your attendance if we elect to accept your request. We do not guarantee that such confirmation notice will be received by you, or that, if it is received by you, that it will be legible and uncorrupted.

4. If you do not receive a confirmation notice after submitting your booking, or if you experience an error message or service interruption after submitting your booking, you should confirm with us  whether or not your booking has been received and processed. Only you may be aware of any problems that may have occurred during the booking process. It is your responsibility to ascertain if we received your Booking request.

5. The information you have submitted with your booking request will generally be processed as you have provided it. If you realise that an error has been made or that you need to make a change to such information, you should contact our Customer Care Centre immediately. Please remember that no refunds are possible for losses resulting from such error.

6. We will retain records of bookings made by you and you will be able to access outstanding booking requests with us telephonically on 082 928 9953. Such records may be archived at any time as from six months after your booking and will then become inaccessible to you. For information on archived records you can call our offices on 082 928 9953.

7. If any problems arise in respect of the handling of your booking please contact info@etherealboundjournal.com

3. DESCRIPTIONS AND PRICING

1. The details and pricing of our events and workshops (including the details of the relevant venues and seating arrangements) for which bookings are offered via this site are described on the site. Unless otherwise stated, all attendance prices displayed on this web site are in South African Rand.

2. We may without prior notice change the price, change or discontinue the availability or change the description of venues or seating arrangements for events or workshops made available via this web site.

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4. CANCELLATIONS, REFUNDS AND EXCHANGES

1. You may cancel any booking submitted via this web site up to two days after the booking by sending a cancellation notice to info@etherealboundjournal.com or calling our offices on +27 82 928 9953. Following receipt of your booking cancellation, we will refund you the amount paid for the relevant booking, provided that reasonable cancellation charges may be charged and deducted from such refund. Unless otherwise stipulated for the particular event or workshop the following cancellation charges will apply:

2. If the cancellation occurs more than 30 days prior to the event, we will charge you 10% of the booking amount as a cancellation fee;
   • If the cancellation occurs less than 30 but more than 7 days prior to the event a 50% cancellation fee of the booked amount will apply;
   • If the cancellation occurs less than 7 days prior to the event a 100% of the booked amount cancellation fee will apply;
   • Notwithstanding the aforesaid, if you can provide us with suitable documentary proof that a person in whose name a booking was made will not be able to attend the event because of his/her death and/or hospitalisation (death certificate/doctor’s note), no cancellation fee will apply in respect of the cancellation of such person’s booking.

3. If the attendance price you paid for an event is incorrect, then we will have the right to cancel your attendance and, within 30 days thereafter, refund to you the full amount that you paid in respect of such attendance, unless you promptly pay the relevant difference.

4. We may refuse admission to events, alter the program or seating arrangements for events, or even postpone or cancel events in certain circumstances. In such case, we will offer a refund or exchange for which you may be required to follow certain procedures specified by us. No refund will apply if you are refused admission to the event because you are younger than the minimum age for attendance specified by law or you otherwise fail to comply with the qualifications for attendance. Should an event be cancelled or postponed, we will provide a notice on this web site or contact you to inform you of the relevant refund or exchange procedures for that event. You may also contact our Customer Care Centre for instructions. In order to receive any refund or an exchange that is offered, you will have to comply with such instructions and deadlines.

5. If a refund is issued hereunder, it will be issued using the same method of payment that was used to purchase the tickets. If a credit card was used to make the refunded purchase, then only that actual credit card will receive the credit for the refund.

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